All sales are final due to customization. I do not accept returns, cancellations, or exchanges. Please be advised that air bubbles within the cup, which can occur as a natural result of the shipping process, are not grounds for replacement. These bubbles are considered an inevitable aspect of the shipping and handling process.Please be advised that air bubbles within the cup, which can occur as a natural result of the shipping process, are not grounds for replacement.  Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must contact us within 48 hours of delivery with any damages or issues in order to be eligible for a replacement or refund. The claim will be processed with USPS and time is dependent upon their volume and time frame of USPS.